Quality
Assurance
Technician
Role in the Organisation
Quality Assurance (QA) is key to the technical practices in the food industry, ensuring that our products meet the customer-approved specifications and the legal requirements according to FSA standards & Flemings Zeelandia procedures.
You will work closely with the production team to identify areas for improvement and provide recommendations to enhance product quality. Attention to detail and a strong understanding of quality assurance principles are essential for success in this role.
Role Details
Location Site Based
Hours Rotating shifts
Week 1 Monday – Thursday 06:00–14:30 & Friday 06:00-13:30
Week 2 Monday – Thursday 08:00-16:30 & Friday 07:30 – 15:00
Week 3 Monday – Wednesday 11:30-22:00 & Thursday 12:00-22:00
OR A permanent fixed Monday – Wednesday 11:30-22:00 & Thursday 11:30-21.30
If you are passionate about quality assurance and have a keen eye for detail, we invite you to join our team at Zeelandia Ltd and contribute to our commitment to excellence in every product we deliver.
Please be advised that we are not a company that sponsor and we are unable to accept applications from candidates that require visa sponsorship.
Benefits Include
Investment in People and Training
Referral Programme for successful employee referrals
Wellbeing and Engagement Programmes
Onsite Mental Health First Aiders
Employee Assistance Programme for yourself, your partner and any children in full time education up to the age of 21, this includes counselling
Onsite Car Parking
Pension
Company Sickness Pay
Seasonal Flu Vouchers
Job requirements
Your job responsibilities
- Maintain accurate records of all quality paperwork received and/or returned from other Departments is paramount.
- Achieve Flemings departmental business objectives, become instrumental in product and site quality, food safety, hygiene standards and to contribute to continuous improvements, cost reductions, reduction in waste and the control of non-conforming products
- To ensure that all quality and food safety systems are operated throughout all departments with full documentation and that these meet the requirements within the BRC Global Food standard and legislation
- Ensure the tasks (QA Matrix) and any other requested activities are completed within the designated timescales.
- Assist with customer complaints: identifying root causes and determining corrective actions required to prevent further complaints; ensuring complaints are closed out as per procedure and, where applicable, determine supplier corrective actions required to prevent further reoccurrences; complaint trends are to be monitored and communicated to all relevant personnel responsible for ensuring corrective action is taken.
- Develop and maintain excellent relationships with customers, external contacts and colleagues.
- Prepare and assist in customer visits and site Technical audits where necessary.
Experience/Qualifications
- Minimum of 2 years of experience in quality assurance within a manufacturing environment.
- Proficient in conducting quality tests and inspections on raw materials and finished products.
- Ability to analyse data, identify trends, and implement corrective actions.
- Knowledge of quality management systems and regulatory requirements.
- Strong attention to detail and accuracy in documentation.
- Excellent communication skills to collaborate with cross-functional teams.
- Ability to work independently and prioritize tasks effectively.
- Certification in quality assurance or related fields is a plus.
- HACCP and Food Safety qualifications are essential.